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findajobandrelocate

Refund policy

A full refund within 14 days of buying the pass, no questions asked.

Money-back guarantee

If the 6-month pass isn't for you, ask for a refund within 14 days of buying it and you get all your money back, including the taxes you paid, whether or not you have used it. You don't have to give a reason. The pass is a single payment and never renews, so there is no subscription to cancel.

The 7-day review

  • Until your first review runs, you get all your money back, including the taxes you paid. You don't have to give a reason.
  • Once a review has run, the 7-day review isn't refundable, unless the review fails: if we can't read your file or the review doesn't finish, you get a full refund.
  • A refund ends the review, its re-checks and its advisor questions.

How to ask

  • Write to us at hello@findajobandrelocate.com or through the contact page, from the email address you bought the pass or the review with. We usually ask Paddle for the refund the next working day, and Paddle confirms it, usually within a day.
  • Or ask Paddle.com, our reseller, directly: Paddle sells the pass as merchant of record and handles refunds. Look up your order at paddle.net with the details in your receipt email.

What happens next

  • The money goes back to the card or account you paid with, in the currency you paid in. Your bank may take a few working days to show it.
  • The pass (or the review) ends when the refund is made. Your free account, your check and your saved jobs stay unless you delete them.

After 14 days

After 14 days the pass isn't refundable, except where the law gives you a right to one or something we promised doesn't work and we can't fix it: then tell us and we'll refund the part you couldn't use. If we close the site or stop a main feature of the pass while yours is running, we refund the rest of it.

Your legal rights

This guarantee is on top of your rights as a consumer. In the UK and the EU, the right to cancel a digital service normally ends once you start using it; our guarantee gives you a full refund within 14 days even if you have. Please contact us before disputing a payment with your bank: it is quicker, and a dispute can block your account while it is open.

Last updated: 10 October 2026. Sold by Paddle.com as reseller for Highly Performant Limited; see our terms.